Terms & Conditions:

1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and conditions of use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trademark law.

2. General Use of The Sterling De Vere Website's

Unless specified otherwise, Sterling De Vere offers you access to the Sterling De Vere Sites solely for your personal and non-commercial uses. You agree to only access or use the Sterling De Vere Sites only for legal purposes that are permitted by the Terms of Use. Among other things, you agree not to:

Except with the express written permission of Sterling De Vere, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, frame in another Web page, use on any other Web site, transfer or sell any information, software, lists of users, databases or other lists, products or services provided through or obtained from the Sterling De Vere Sites, including without limitation, engaging in the practices of “screen scraping,” “database scraping,” or any other activity with the purpose of obtaining lists of users or other information;
damage, disable, overburden, or impair the Sterling De Vere Sites or interfere with any other party’s use and enjoyment of the Sterling De Vere Sites; obtain or attempt to obtain any materials or information through any means not made readily accessible by Sterling De Vere through the Sterling De Vere Sites. Except with the express written permission of Sterling De Vere, you agree that you will not access or attempt to access password protected, secure or non-public areas of the Sterling De Vere Sites.

Except with the express written permission of Sterling De Vere, you agree that you will not create links from any Web site or Web page to any page within the Sterling De Vere Sites; provided however upon prior written notice to Sterling De Vere at info@sterlingdevere.com, you may create a link directly to any of the Sterling De Vere Sites home pages, including, but not limited to pages currently located at https://www.sterlingdevere.com/, https://www.sterlingdevere.com, https://www.support.sterlingdevere.com/. The origin of any link to any Sterling De Vere Sites home page must be accompanied by a clear and prominent attribution indicating that the link is connected to the Sterling De Vere Sites home page. By creating a link to the Sterling De Vere Sites, you agree that (a) you will not employ any technology that results in the placement of content from the Sterling De Vere Sites in a frame and/or a reduced pop-up window and/or any other display mechanism which changes appearance of the Sterling De Vere Sites from how it would appear if a user typed the URL in a typical browser line, (b) your site shall not display content or link to other websites that contain content that is illegal, obscene, indecent, disparaging, discriminating or otherwise offensive, (c) you have duly registered your domain name and possess all rights necessary to use the same, and (d) you shall not in any manner access, collect, store, disclose, transfer or use any information obtained or derived from a user’s access to or use of the Sterling De Vere Sites. Sterling De Vere reserves the right to revoke your permission to create such link at any time in its sole discretion and you agree to immediately cease using the link at any time that Sterling De Vere so requests.

You agree that Sterling De Vere may in its sole discretion and at any time terminate your access to and use of the Sterling De Vere Sites, or any part thereof, with or without notice. You further agree that use of the Sterling De Vere Sites and any of its Services shall be immediately terminated if you violate these Terms of Use. In addition, Sterling De Vere reserves the right, in its sole discretion, to modify or discontinue the Services or any portion thereof, with or without notice, and without liability to you.

The Services provided through the Sterling De Vere Sites may also be located on third party Web sites or applications, via a link, click-through advertising, or otherwise. Nothing contained in any of these Services is an offer or promise by Sterling De Vere to sell a specific product for a specific price or that any advertiser will sell any product or service for any purpose or price or on any specific terms. In addition, Sterling De Vere does not make any representation or warranty with respect to such third party Services and is not responsible for their accuracy, sufficiency, veracity, completeness, or timeliness. You are responsible for confirming the sufficiency and reliability of any third party Services, and you hereby release Sterling De Vere from any and all claims, demands, liability and damages (actual or consequential) of every kind and nature, known and unknown, suspected or unsuspected, disclosed or undisclosed, arising out of or in any way connected with your use of such Services. 

Please note that you may be subject to additional and/or different terms, conditions, and privacy policies when you use third-party Services, Content (as defined below), software or sites.

3. Disclaimer

The materials on Sterling De Vere’s web site are provided “as is”. Sterling De Vere makes no warranties, expressed or implied and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Sterling De Vere does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Sterling De Vere or its suppliers be liable for any damages (including without limitation, damages for loss of data or profit or due to business interruption,) arising out of the use or inability to use the materials on Sterling De Vere internet site, even if Sterling De Vere or a Sterling De Vere authorized representative has been notified orally or in writing of the possibility of such damage, Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incident damages, these limitations may not apply to you.

In no event shall Sterling De Vere be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Sterling De Vere, with the delay or inability to access or use the Sterling De Vere sites or related services, the provision of or failure to provide services, or for any content, software, products and services made available or obtained through the Sterling De Vere sites, or otherwise arising out of the use of the Sterling De Vere, whether based on contract, tort, negligence, strict liability or otherwise, even if sterling de vere has been advised of the possibility of damages. any services or content made available or obtained through the use of the Sterling De Vere, and all other use of the Sterling De Vere, is done at your own discretion and risk and you will be solely responsible for any damage to your computer system or loss of data that results therefrom.

If you are dissatisfied with any portion of the Sterling De Vere, or with any of these terms of use, your sole and exclusive remedy is to discontinue using the Sterling De Vere sites.

5. Indemnification

You agree to indemnify and hold Sterling De Vere, its third-party vendors, corporate affiliates, directors, officers, employees and agents harmless from any and all claims and demands, including, but not limited to reasonable attorneys’ fees, made by any third party due to or arising out of any content, submitted, posted, or otherwise provided by you to the Sterling De Vere and/or Sterling De Vere and/or its third party advertisers and any breach by you or your affiliates, employees, agents and representatives of these terms of use.

6. Revisions and Errata

The materials appearing on Sterling De Vere’s web site could include technical, typographical, or photographic errors. Sterling De Vere does not warrant that any of the materials on its web site are accurate, complete, or current. Sterling De Vere may make changes to the materials contained on its web site at any time without notice. Sterling De Vere does not, however, make any commitment to update the materials.

7. Links

Sterling De Vere has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Sterling De Vere of the site. Use of any such linked web site is at the user’s own risk.

8. Cookies Consent Policy

What Are Cookies?

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the site's functionality.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies.

You can learn how to manage cookies on your web browser by following the Browser Cookies Guide.

The Cookies We Set

Account related cookies

If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterward to remember your site preferences when logged out.

Login related cookies

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

Email newsletters related cookies

This site offers a newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

Orders processing related cookies

This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

Forms related cookies

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

Site preferences cookies

In order to provide you with a great experience on this site, we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies

In some special cases, we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

As we sell products it's important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

We use adverts to offset the costs of running this site and provide funding for further development. The behavioral advertising cookies used by this site are designed to ensure that we provide you with the most relevant adverts where possible by anonymously tracking your interests and presenting similar things that may be of interest.

Several partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable allow our affiliate partners to provide any bonus that they may provide you for making a purchase.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Twitter, Facebook, Youtube, Instagram, LinkedIn, Google+ will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information

Hopefully, that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However, if you are still looking for more information then you can contact us through one of our preferred contact methods:

Email: info@sterlingdevere.com

9. Site Terms of Use Modifications

Sterling De Vere may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

10. Governing Law

Any claim relating to Sterling De Vere’s web site shall be governed by the laws of England without regard to its conflict of law provisions.

11. Shop Safe Policy

The Sterling De Vere payment system ensures the confidentiality of your personal data and safe use of
your credit/debit card for all transactions.

12. Reservation Guarantee

Reservations secured with Sterling De Vere are backed up by our Reservation Guarantee.

13. Cancellation Policy

Sterling De Vere does not charge a processing fee for cancellations however the Reservation Fee of
50% paid via the website too book is non-refundable if you choose to make a cancellation. Should you
choose to take alternative accommodation with us we will transfer the reservation fee to the new
Failure to arrive for the completion process, the booking will be treated as a cancellation and will incur
in the Reservation Fee being forfeited. Sterling De Vere reserves the right to cancel reservations
if appropriate documents are not supplied or if credit reference checks fail. In this case,
the Reservation Fee will also be forfeited.
14. Refund Policy
Refunds will only be issued if there is a credit on the Rent Account at the end of the Tenancy.
To request a refund, please contact us at accounts@sterlingdevere.com
15. Disclaimer

These details are prepared as a general guide only, and should not be relied upon as a basis to enter
into a legal contract. We have not carried out a structural survey and the services, appliances and
specific fittings have not been tested by us. All descriptions, photographs, measurements,
floor plans and distances referred to are given as a guide only. Location is based on postcode.
Minimum sleeping room sizes apply to properties let as HMO.
Prices quoted are subject to change. An interested party should consult their own surveyor,
solicitor or other professionals to confirm the accuracy of this information in writing before committing
themselves to any expenditure or other legal commitments.
Sterling De Vere will not be responsible for any verbal statement made by any member of staff, as only
a specific written confirmation should be relied upon. *Other terms & fees apply, see

16. Children's Information

We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Sterling De Vere does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

17Log Files

Sterling De Vere follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

18. Copyright

All materials on the Sterling De Vere (as well as the organization and layout of the Sterling De Vere Sites) are owned and copyrighted or licensed by Sterling De Vere, its corporate affiliates or its third-party vendors. © Sterling De Vere. 2019, all rights reserved. No reproduction, distribution, or transmission of the copyrighted materials on the Sterling De Vere Sites is permitted without the written permission of Sterling De Vere. Any rights not expressly granted herein are reserved.
19. Trademarks
STERLING DE VERE®, sterlingdevere.com®, and all taglines and stylized logo treatments including any one or more of the foregoing are trademarks of the Sterling De Vere® and are used with its permission. These and all other trademarks used in this work are the property of their respective owners.
20. Special Offers Terms and Conditions
The following terms and conditions will apply to special offers made for certain periods of time. The period could change if the offers are withdrawn earlier or continue to be run after the stated period.

20.1. Discount on selected room prices

This applies to rooms which are advertised at a discounted price.
Clients taking up this offer must pay the rent in advance for the term agreed. After this initial term, the price will return to the non-discounted price.

Example: Room price £200 per week, for 3 months, discount price £150 per week
For a 3 month term, the discounted rent will be (£150 * 52/12) = £650 per calendar month
The advance rent payment will be £650 * 3= £1950

If a client does not give the notice to leave, their rent will be £200 per week from the start of the 4th month. The rent will be (£200 *  52/12) = £866.67 per calendar month.

20.2. Discount for advance payments

For selected rooms which are at normal price, discounts can be applied for advance rent payments.

New Clients

For up to 3 months advance 5% discount
For up to 6 months advance 10% discount
For up to 12 months advance 15% discount

Existing Clients

For up to 3 months advance 2.5% discount
For up to 6 months advance 5% discount
For up to 12 months advance 7.5% discount

Discount does not apply to the deposit, or agency fee or subsequent monthly rent advance payments.

Only one promotional offer can be applied at the same time on booking.
These are only applicable to Head Office rooms, subject to availability and limited stock.

Registered Office:

SDV HQ Ltd trading as Sterling De Vere registered in England and Wales,
Registration Number 08285454

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