How we use cookies »
0800 014 8615Available 24 Hours a Day
0800 014 8615Available 24 Hours a Day
Let your property today with
our guaranteed rent scheme
HOMETerms & Conditions

Web Site Terms and Conditions of Use

1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Use License

  1. Permission is granted to temporarily download one copy of the materials (information or software) on Sterling De Vere's web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on Sterling De Vere's web site;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or "mirror" the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Sterling De Vere at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

  1. The materials on Sterling De Vere's web site are provided "as is". Sterling De Vere makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Sterling De Vere does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Sterling De Vere or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Sterling De Vere's Internet site, even if Sterling De Vere or a Sterling De Vere authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on Sterling De Vere's web site could include technical, typographical, or photographic errors. Sterling De Vere does not warrant that any of the materials on its web site are accurate, complete, or current. Sterling De Vere may make changes to the materials contained on its web site at any time without notice. Sterling De Vere does not, however, make any commitment to update the materials.

6. Links

Sterling De Vere has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Sterling De Vere of the site. Use of any such linked web site is at the user's own risk.

7. Site Terms of Use Modifications

Sterling De Vere may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law

Any claim relating to Sterling De Vere's web site shall be governed by the laws of the State of London without regard to its conflict of law provisions.

General Terms and Conditions applicable to Use of a Web Site.

Online Payment Terms and Conditions

1. Shop Safe Policy

The Sterling De Vere payment system ensures confidentiality of your personal data and safe use of your credit/debit card for all transactions.

2. Reservation Guarantee

Reservations secured with Sterling De Vere are backed up by our Reservation Guarantee. If your confirmed reservation is not available or cannot be honoured by the property, we will seek alternative accommodation at a convenient and comparable property, for your approval.

Reservations secured with Sterling De Vere are backed up by our Reservation Guarantee. If your confirmed reservation is not available or cannot be honoured by the property, we will seek alternative accommodation at a convenient and comparable property, for your approval.

3. Cancellation Policy

Sterling De Vere does not charge a processing fee for cancellations however the Reservation Fee is non-refundable if you choose to make a cancellation. Should you choose to take alternative accommodation with us we will transfer the reservation fee to the new property.

Failure to arrive for the completion process and move in will be treated as a cancellation and will incur in the Reservation Fee being forfeited. Sterling De Vere reserves the right to cancel reservations if appropriate documents are not supplied or if credit reference checks fail. In this case the Reservation Fee will also be forfeited.

4. Refund Policy

Refunds will only be issued if there is a credit on the Rent Account at the end of the Tenancy.

To request a refund, please contact us at

5. Disclaimer

Sterling De Vere makes every effort to ensure that any materials or rates displayed on this website are accurate as at the date of issue. Changes in market conditions or circumstances may occur after the issue date which may make information displayed on this website no longer accurate or no longer reflect the current position.

Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  • We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
  • We will only retain personal information as long as necessary for the fulfilment of those purposes.
  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
  • We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

Summer 2018 Special Offers Terms and Conditions

The following terms and conditions will apply to offers made in the period of summer 2018 from 17th August 2018 to 8th September 2018. The period could change if the offers are withdrawn earlier or continue to be run after this period.

1. Discount on selected room prices

This applies to rooms which are advertised at a discounted price. Both the normal and discount prices will be displayed.
Clients taking up this offer must pay the rent in advance for the term agreed. After this initial term, the price will return to the non-discounted price.

Example: Room price 200 per week, discount price 150 per week
For a 3 month term, the discounted rent will be (150*52/12) = £650 per calendar month
The advance rent payment will be £650 *3= £1950

If client does not give notice to leave, their rent will be 200 per week from the start of the 4th month. The rent will be (200*52/12) = £866.67 per calendar month

2. Discount for advance payments

For selected rooms which are at normal price, discounts can be applied for advance rent payments.

For 3 months advance 2.5% discount
For 6 months advance 5% discount
For 12 months advance 7.5% discount

Discount does not apply to the deposit, agency fee or subsequent monthly rent advance payments

Only one promotional offer can be applied at the same time on a booking.
These are only applicable to Head Office rooms, subject to availability and limited stock

2015Agency Awards Winner

Book a valuation appointment

Fill in our form to get a valuation
  •   *
  • Phone Number  *
  • Email Address  *
  • Picture  
  • Characters  *
  • * Required fields

Contact Us

Please fill in to enquire:
  • Name *
  • Phone Number *
  • Email Address *
  • Picture  
  • Characters  *
  • * Required fields